Our values
Focus on results
Systematic customer orientation, efficient production and distribution from the backbone of our sustainable and profitable
growth. We have the most up-to-date and the most efficient service infrastructure in the industry. Our ability to compete
is not dependent on the underlying economic conditions and is key driving force behind out long-standing customer relations.
Quality
Everything we do is influenced by our aspiration to do the very best we can. We never fail to deliver top-quality services,
thanks to our attention to detail and our disciplined approach to our work. The excellent quality that we deliver and our
high customer satisfaction levels make it possible for us to demand higher prices for our services.
Passion for service
We have obligation towards our customers. we attend to their needs, listen to what they have to say and endeavour to identify
their wishes early on and deliver lasting solutions to their problems. Customer satisfaction is the top priority of every
single member of staff.
Sustainability
We recognise the importance of minimising out ecological footprint. This isn't just for the benefit of the places where we
work - it is also a driving force behind our long-term business success and our commitment to social responsibility. We promote
sustainable services. we are constantly improving the energy efficiency of our laundry facilities and of our service logistics.
Integrity
It is very important to us that the people with whom we work trust us and can put their faith in our loyalty and reliability,
be the colleagues, customers, suppliers, shareholders or the people living in the communities wher we work. We say what we
mean and do what we say. We keep our promises and assume responsibility for the things we do.
People
We offer jobs that encourage people to provide our customers with excellent services on a daily basis. We place our trust
in our employees by delegating responsibilities to them and by providing them with ongoing training and qualification opportunities.
We endeavour to earn our employees' trust and loyalty. We want to be their employer of choice and offer cooperation, open,
motivational and sustainable leadership culture.
